Our Service Desk portal,
all in one place!

With our service desk portal we can handle notifications (tickets) quickly. You can easily follow the status of your ticket, see all previous tickets and understand the response times. In addition, you will find relevant information such as FAQs, software manuals and releases on this portal. In short, everything is clearly organised in one place.

Recent articles

  • Manual FP&A Version 4.5
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  • Release Notes
    Release 4.5.0, released 2023-11-08 Description Impacted areas 12447: The Excel (forecast) template can be defined by toggling on/off cash flow lines. Cash flow lines which are toggled off will not appear anymore when the Excel (forecast) template is downloaded.  Application settings - Ente...
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  • Manual FP&A Version 4.4
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  • Manual FP&A Version 4.3
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  • 13 Reporting
    FP&A has reporting on two levels: Overall, general reports (see picture below). This output relates to the whole application (for example user roles) or to multiple Financial Plans.         To do this, go to Reports – Generic in the navigation panel. Example - Screen: Reporting – Gene...
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  • 12 Tasks
    Dependent on the role(s) of the user, different tasks may be of relevance. The FP&A application visualizes these tasks on the homepage in the Tasks tile (see picture below). Example - Screen: Homepage with Tasks By clicking on the homepage on the Tasks, the user navigates to the Tasks ...
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