Our Service Desk portal,
all in one place!

With our service desk portal we can handle notifications (tickets) quickly. You can easily follow the status of your ticket, see all previous tickets and understand the response times. In addition, you will find relevant information such as FAQs, software manuals and releases on this portal. In short, everything is clearly organised in one place.

Recent articles

  • Release Notes
    Patch 4.1.1, released 2023-01-31 Description Impacted areas Bugfix 10092: Incorrect truncation in the report 'Profit and Loss Reaforce projects' when total cash flow in a period is 0 has been fixed. Reports FP Specific - Profit & Loss Reaforce projects Release 4.1, re...
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  • 12 Reporting
    FP&A has reporting on two levels: Overall, general reports (see picture below). This output relates to the whole application (for example user roles) or to multiple Financial Plans.         To do this, go to Reports – Generic in the navigation panel. Example - Screen: Reporting – Gene...
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  • 11 Tasks
    Dependent on the role(s) of the user, different tasks may be of relevance. The FP&A application visualizes these tasks on the homepage in the Tasks tile (see picture below). Example - Screen: Homepage with Tasks By clicking on the homepage on the Tasks, the user navigates to the Tasks ...
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  • 10 Review and approval of Financial Plans
    After composing the Financial Plan for a given Entity, the plan can be submitted for approval by the Financial Controller. An appointed reviewer (defined by User Roles by Entity) analyzes the plan and thereafter approves or rejects it. This creates a workflow in which all Financial Plans in the ...
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  • 9 Financial Plan definition per Entity
    For defining the Financial Plan of an Entity, the Financial Controller first selects the appropriate Financial Plan on the homepage. Next, the Financial Controller selects the correct Entity by clicking on the name of the currently selected Entity on the screen (see picture below). Example - ...
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  • 8 Base Data versus Financial Plan concepts
    Financial transactions can be entered through the Base Data screens and through the Financial Plan screens. In case a financial transaction is listed under Base Data, the transaction is added to all open and future Financial Plans. In case a transaction is entered for a Financial Plan, the trans...
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