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With our service desk portal we can handle notifications (tickets) quickly. You can easily follow the status of your ticket, see all previous tickets and understand the response times. In addition, you will find relevant information such as FAQs, software manuals and releases on this portal. In short, everything is clearly organised in one place.

Recent articles

  • Release Notes
    Patch 3.2.3, released 2022-05-25 DescriptionImpacted areas Reaforce projects with dates before the year 2000 cannot be imported Source data - Reaforce Patch 3.2.2, released 2022-03-09 DescriptionImpacted areas At Input - General expenses, the profit & loss does not show any more in case...
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  • Cash flow planning overview
    The cashflow planning shows all costs & revenues in time. Initially, the cashflow is set based on defaults that are linked to the planning. You can adjust the cashflow of all individual rows, except (sub)totals. The first column shows the financial structure, the second column shows the ...
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  • Import jobs
    Final step is to actually upload the Excel file that is filled with data. Open the ‘Import jobs’ screen and click ‘Create import job’. A window will be opened which is pre-filled with the data that has been entered on the ‘Default job settings’.  You can enter a name for this job and set the da...
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  • Reports
    Reasult Projects offers a standard report which provides a summary of a project. A report can be created in the 'Reports' section in the menu. In order to create a report, you need to select a project first. After selecting a project, you can select the desired scenario. Th...
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  • Download import template
    Once the mapping is in place, the data from the external (administrative) system can be prepared for uploading it to the application.  Open the ‘Download import template’ screen and click on the download button. An Excel template will be downloaded automatically. This template is used to upload ...
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  • Mapping cost lines
    After determining the mapping of the projects, the cost lines need to be mapped. On the ‘Mapping cost lines’ screen, All lines of your financial structure are mapped to the lines of the data that you will upload. Usually, any data dump from a external (administrative) system contains an ID for a...
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