Our Service Desk portal,
all in one place!

With our service desk portal we can handle notifications (tickets) quickly. You can easily follow the status of your ticket, see all previous tickets and understand the response times. In addition, you will find relevant information such as FAQs, software manuals and releases on this portal. In short, everything is clearly organised in one place.

Recent articles

  • Release Notes
    Release 2026.02.1, released 2026-03-02 Description Impacted areas Bugfix 32230: In Controller view: the amounts in the start position on consolidated level of parent companies take the ownership% into account when Excel Actuals are uploaded (further improvement on bugfix 32021)) Finan...
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  • Release notes
    Release 2026.02.0, released 2026-02-23 Description Impacted areas 30957: To reduce confusion when inviting users via Master Data, invitation emails can now include custom environment links. This allows invitations to point directly to the correct product environment improving an onboar...
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  • Manual FP&A Version 5.2
    Planon Webhelp: https://webhelp.planoncloud.com/en/index.html#page/RE%20Finance/c_fpa_financial_planning_and_analysis.html
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  • Manual Planon RE Finance (FP&A) Version 5.1
    https://webhelp.planoncloud.com/en/index.html#page/RE%20Finance/c_fpa_financial_planning_and_analysis.html
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  • Manual FP&A Version 5.0
  • Manual FP&A Version 4.7

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